Subject: (TID: 23608189 - Roma vs Juventus - 12/01/2020 19:00 - Stadio Olimpico, Rome, IT - Fan Seller - seller informed he provided e-tickets
From: Kritika Mirchandani <[email-masked]>
To: Valeria Julia <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Thu, 19 Dec 2019 20:51:53 -0700 (MST)

Hi Valeria, 

Seller initially provided wrong- non consecutive tickets but has now given the correct ones. 
Please action this case from the buyer's side to check if he accepts the correct tickets. 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Thursday, 19 December, 2019 21:00:16 
Subject: 23608189 - Roma vs Juventus - 12/01/2020 19:00 - Stadio Olimpico, Rome, IT - Fan Seller - seller informed he provided e-tickets 

Hi Kritka, 

with reference to TID23608189, seller previously upload wrong tickets and then he provided correct personalised e-tickets and correct section. 

Seller listed tickets as section Tribuna Tevere and provided Tribuna Tevere Top Sud. 

Previous agent when received the new e-tickets, advise that tickets are wrong compared to official website of the venue: [ https://biglietti.asroma.com/tickets/match/MAN018/010?lang=en&qubsq=056c00d4-1871-4686-96e1-b1879a288990&qubsp=b4f99699-9490-4f1a-8957-54961890e8ee&qubsts=1576363145&qubsc=bestunion&qubse=asrman018010&qubsrt=Safetynet&qubsh=1875953606f0c68688b202361af83414 | https://biglietti.asroma.com/tickets/match/MAN018/010?lang=en&qubsq=056c00d4-1871-4686-96e1-b1879a288990&qubsp=b4f99699-9490-4f1a-8957-54961890e8ee&qubsts=1576363145&qubsc=bestunion&qubse=asrman018010&qubsrt=Safetynet&qubsh=1875953606f0c68688b202361af83414 ] 

I checked and compared the seating plan of the official venue with the seating plan of viagogo. 

Tickets provided by seller are incorrect with respect to official venue of Roma, but tickets are correct with respect to viagogo seating plan. 

On viagogo is only mention section Tribuna Tevere or Tribuna Parterre, it is not possible to select section Tribuna Tevere Top as per Seller tickets. 

Can you please check and advise if I can consider the tickets provided by seller as correct? 

Thanks, 

Kind regards, 

Daniele