Subject: (TID: 23631772 - Galatasaray vs Ankaragucu - 14/12/2019 18:00 - Istanbul, TR - Fan Seller - Email change Request)
From: Kritika Mirchandani <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Fri, 13 Dec 2019 06:36:00 -0700 (MST)

Hi there, 

With regards to this case, customer contacted us requesting to update email address under TID: 23631772. Please find the email change details below: 

Current email address: [email-masked] 
New email address: [email-masked] 
Is the customer requesting the change the account holder?: Yes 
Is the new email address linked to another account?: Yes 
If yes, has the account been deleted?: Yes, deleted 
What is the reason for requiring an email address change? Customer is a buyer under 23631772 and he does not have access to his viagogo account. 

Can you please check and update this new email address? 

Thank you for your cooperation. 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Friday, 13 December, 2019 18:45:14 
Subject: 23631772 - Galatasaray vs Ankaragucu - 14/12/2019 18:00 - Turk Telekom Arena, Istanbul, TR - Fan Seller - buyer request email change 

Hi Kritika, 

customer contacted us under customer mail registered with [email-masked], requesting to update email address under TID23631772. 

Current email address: [email-masked] 
New email address: [email-masked] 
Is the customer requesting the change the account holder?: YES 
Is the new email address linked to another account?: YES 
If yes, has the account been deleted?: DELETE 
What is the reason for requiring an email address change? customer who is a buyer under TID23631772 does not have access to his account anymore. 

Thanks. 

Kind regards, 

Daniele