Subject: Re: (TID: 23090471 - Eason Chan - 14/12/2019 - Hong Kong, HK - Broker HK - Re-assigning case)
From: India Inbox <[email-masked]>
To: CSLeads.APAC <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Wed, 4 Dec 2019 15:11:17 +0000

@CSLeads.APAC<mailto:[email-masked]>

Can you please assign a Chinese speaker to this agent?

  *   Buyer has requested to speak to someone in Chinese
  *   Event cancelled
  *   Issue : buyer needs to update payment method

Kind regards

Breda

________________________________
From: Kritika Mirchandani <[email-masked]>
Sent: Wednesday, December 4, 2019 2:47 PM
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: (TID: 23090471 - Eason Chan - 14/12/2019 - Hong Kong, HK - Broker HK - Re-assigning case)

Hi there,

With reference to TID: 23090471, buyer requested a callback by a Chinese agent. Event is cancelled and buyer has issue updating their getting payment method.
Can you please assign this case to any Chinese agent?

Thank you for your consideration.

Kind Regards
Kritika Mirchandani
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Kritika Mirchandani" <[email-masked]>
Sent: Wednesday, 4 December, 2019 19:26:08
Subject: 23090471 - Eason Chan - 14/12/2019 20:15 - Hong Kong Coliseum, Hong Kong, HK - Broker HK - buyer request a call back by Chinese agent

Hi Kritika,

with reference to TID23090471, buyer request a call back by Chinese agent.

event is cancelled and  buyer has issue updating getting payment method.

Can you please assign case to Chinese agent to contact buyer?

Thanks,

Kind regards,

Daniele