Subject: Critical - Finding the Correct Blurb
From: "OLS" <[email-masked]>
To: [email-masked]
Date: Thu, 28 Nov 2019 10:48:26 +0000

Hi Daniele,

Please note that COMMS have been released regarding folders in the blurb tree that CF agents are allowed to use when responding to customer queries.

Once you have read through the content make sure to mark the COMMS as complete by confirming that you have read and understood the content. You can refer to the COMMS by selecting the following https://ols.talentlms.com/learner/courseinfo/id:601

Your OLS-Team.