Subject: 23071592 - Ultimo - 19/06/2020 21:00 - San Siro, Milan, IT - Fan Seller - follow up by ECC
From: Daniele Castiglioni <[email-masked]>
Date: Tue, 26 Nov 2019 03:19:04 -0700 (MST)

Hi Rajat, 

with reference to TID23071592, I received an ECC follow up. 

The buyer received the tickets with two different names and complained to have the tickets correctly sent. As the event is personalised, the seller should have personalised the tickets. 

The buyer was asked to ship the tickets back and refused to do so and deadline was on the 22/11/2019. The buyer has now asked to have the refund for this order. The buyer informed that does not want to be called