Subject: 22832697 - Brescia vs Juventus - 24/09/2019 21:00 - Stadio M. Rigamonti, Brescia, IT - Broker IT - buyer claiming received wrong tixs and asking for refund
From: Rajat Bhardwaj <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Wed, 9 Oct 2019 01:11:36 -0700 (MST)

Hi there, 

With reference to TID:22832697 , buyer came after the event informing that he received wrong section tickets. He purchased tickets in Tribuna Laterale Numerata Inferiore section however received tickets for Gradinata Alta section. Unable to confirm if the tickets are correct. I have flagged this on google sheet and as per Breda we need to contact seller support to check this with the broker. 

Could you please contact seller support to check with broker if he provided correct tickets. 

Kind regards 
Rajat 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Friday, 4 October, 2019 14:55:36 
Subject: 22832697 - Brescia vs Juventus - 24/09/2019 21:00 - Stadio M. Rigamonti, Brescia, IT - Broker IT - buyer claiming received wrong tixs and asking for refund 

Hi Rajat, 

with reference to TID22832697, Buyer asking for partial refund since she attended event but received incorrect tickets. 

Buyer purchase section : Tribuna Laterale Numerata Inferiore 
Buyer received section: Gradinata Alta 

Buyer already provided proof of paper tixs received, and initially B was told that tixs are correct. 

Can you please check if tickets are correct, i checked on website but cannot find any match between the two above sections mentioned. 

This is the official website of the italian football team https://www.bresciacalcio.it 

Kind regards, 

Daniele