Subject: 23162852 - Billie Eilish - I-DAYS Festival 2020 - MIND Milano Innovation District, Milan, IT - Fan Seller - Seller sent proof that event is personalised
From: Rajat Bhardwaj <[email-masked]>
To: Bhawna Bilwal <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Wed, 2 Oct 2019 23:36:36 -0700 (MST)

Hi Bhawna, 

As the event is personalised, please confirm details from the buyer(German). 

Kind regards 
Rajat 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Thursday, 3 October, 2019 10:04:31 
Subject: 23162852 - Billie Eilish - I-DAYS Festival 2020 - MIND Milano Innovation District, Milan, IT - Fan Seller - Seller sent proof that event is personalised 

Hi Rajat, 

with reference to TID, Seller sent proof that event is personalised. 

Under the above TID, the delivery plan is UPS paper tixs, while the is also the Banner Resale Restrictions stating "Resale Restrictions 
Walk in events - Buyers Details Collection, Paper Tickets Only, Buyer must be escorted to the event Each Ticket Personalised " 

During purchasing process we did not request Buyer to provide attendee details. Event is on July 2020. 

Can you please check how to treat these case as Walk-in or simply providing attendee details to S to personalised tixs and advise S to ship tixs? 

Thanks, 

Kind regards, 

Daniele