Subject: 23140550 - John Mayer - 14/10/2019 19:30 - The O2, London, GB - Fan Seller - Seller informed that can transfer the tickets using Laneone App www.laneone.com
From: Parvez Alam <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Mon, 30 Sep 2019 03:59:37 -0700 (MST)

Hi Anurag, 

Can you assign this case to any night shift agent. 

Kind Regards 
Parvez Khan 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Monday, 30 September, 2019 15:35:38 
Subject: 23140550 - John Mayer - 14/10/2019 19:30 - The O2, London, GB - Fan Seller - Seller informed that can transfer the tickets using Laneone App www.laneone.com 

Hi Parvez, 

with reference to TID23140550, Seller informed that can transfer the tickets using Laneone App www.laneone.com. 

Seller previously provided proof of transfer to B email address, as per DP tixs are AXS, so he got the email address using AXS information provided. 

Cannot call Buyer due to time zone difference. 

Can you please assign case to night agent to call Buyer since he is from US? 

Buyer must be informed that needs to download Laneone App www.laneone.com, and create account with same email previously provided, [email-masked],l 

kind regards, 

Daniele