Subject: Re: 23015100 - Khalid - 29/09/2019 18:30 - Lotto Arena, Antwerp, BE - Broker FR - send e-tickets to Buyer by Customer Mail
From: India Inbox <[email-masked]>
To: Parvez Alam <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Fri, 27 Sep 2019 09:23:41 +0000

Hi Parvez,

The buyer must validate account before being able to download pre-uploaded tickets.  Can we please walk the buyer through this.

Thanks,

Rebecca

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From: Parvez Alam <[email-masked]>
Sent: 27 September 2019 07:19
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: 23015100 - Khalid - 29/09/2019 18:30 - Lotto Arena, Antwerp, BE - Broker FR - send e-tickets to Buyer by Customer Mail

Hi Team,

Buyer is getting error while downloading the e-tickets, he has provided the screenshot of the error as well. Event is 2 day(s), 9 hours away. Can you please check if we can send the tickets through CM.

Kind Regards
Parvez Khan

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From: "Daniele Castiglioni" <[email-masked]>
To: "Parvez Alam" <[email-masked]>
Sent: Friday, 27 September, 2019 12:39:35
Subject: 23015100 - Khalid - 29/09/2019 18:30 - Lotto Arena, Antwerp, BE - Broker FR - send e-tickets to Buyer by Customer Mail

Hi Parvez,

with reference to TID23015100, Buyer facing issue downloading e-tickets using link provided and accessing to viagogo account.

Buyer provide proof of the error.

Can you please request to send the e-tickets to Buyer email address via Customer Mail?

Buyer email address: [email-masked] .

Thanks,

Kind regards,

Daniele