Subject: 23015100 - Khalid - 29/09/2019 18:30 - Lotto Arena, Antwerp, BE - Broker FR - send e-tickets to Buyer by Customer Mail
From: Parvez Alam <[email-masked]>
To: india inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Fri, 27 Sep 2019 00:19:15 -0700 (MST)

Hi Team, 

Buyer is getting error while downloading the e-tickets, he has provided the screenshot of the error as well. Event is 2 day(s), 9 hours away. Can you please check if we can send the tickets through CM. 

Kind Regards 
Parvez Khan 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Friday, 27 September, 2019 12:39:35 
Subject: 23015100 - Khalid - 29/09/2019 18:30 - Lotto Arena, Antwerp, BE - Broker FR - send e-tickets to Buyer by Customer Mail 

Hi Parvez, 

with reference to TID23015100, Buyer facing issue downloading e-tickets using link provided and accessing to viagogo account. 

Buyer provide proof of the error. 

Can you please request to send the e-tickets to Buyer email address via Customer Mail? 

Buyer email address: [email-masked] . 

Thanks, 

Kind regards, 

Daniele