Subject: Fwd: Re-assign cases to IT agent
From: Sankarshan Rajan <[email-masked]>
To: Neha Sagar <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Fri, 20 Sep 2019 23:52:40 -0700 (MST)

HI Neha, 

Can you please take ownership of these cases and resolved them. 

Kind Regards, 
Sankarshan Rajan 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, September 20, 2019 11:46:04 PM 
Subject: Re-assign cases to IT agent 

Hi Sankharshan, 

here I send the TID to reassing to agents since tomorrow I am off: 

23079219 - wait S to upload correct Etixs and Name change in order to upload and contact B to download etixs 
23044799 - call B to advise to download etixs - WI informing to make sure buyer downloaded new txs uploaded by seller on 18/09/2019 as buyer downloaded pervious etixs 
23010448 - email bounced 
23080085 - email bounced 

Thanks. 

Kind regards, 

Daniele