Subject: Re-assign cases to IT Agents
From: Daniele Castiglioni <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Date: Thu, 12 Sep 2019 10:42:52 -0700 (MST)

Hi Mansi, 

here below I send the case to re-assign to IT agents, since I will be off for the weekend: 

22981614 - wait B to provide new attendees name and escalate to SS to check with seller if can update 

22988312 - email bounced 

21500437 - email bounced 

23010448 - email bounced 

19865735 - wait B reply or call to check which option, as per wrong tixs procedure, he choose 

22652531 - buyer did not receive Flashseats - Ticket Transfer , wait B proof and escalate to SS 

Thanks, 

Kind regards, 

Daniele Castiglioni