Subject: Re: 22921981 Re assign
From: Daniele Castiglioni <[email-masked]>
To: Parvez Alam <[email-masked]>
Cc: Karanjeet Singh <[email-masked]>
Date: Sat, 31 Aug 2019 08:39:07 -0700 (MST)

Hi all, 

I called the Seller and he informed that he did not received all details requested and that TDT were invalid but did not provide proof. 

informed and emailed S providing B's TDT details to transfer tixs and to informed if he face issue providing proof. 

Kind regards, 

Daniele 

From: "Parvez Alam" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Karanjeet Singh" <[email-masked]> 
Sent: Saturday, 31 August, 2019 20:01:47 
Subject: Re: 22921981 Re assign 

Please call the buyer on this number: 

+4915150551606 

Kind Regards 
Parvez Khan 

From: "Parvez Alam" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Karanjeet Singh" <[email-masked]> 
Sent: Saturday, 31 August, 2019 19:38:32 
Subject: Fwd: 22921981 Re assign 

Hi Daniele, 

Please take ownership of this case. 

Kind Regards 
Parvez Khan 

From: "Karanjeet Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Saturday, 31 August, 2019 19:36:29 
Subject: 22921981 Re assign 

Hi Parvez, 

With reference to above mentioned TID the buyer called in chasing the tickets . 

As checked the match is for Juventus vs Napoli as checked the seller has earlier requested us for the TDT details of the buyer and the buyer has provided the TDT details as Robin Bernardy - 000007962637. 

The details were sent to the seller but the buyer has informed that they have not received any tickets . 

As checked i called the seller but seller can only speak Italian so could you please assign this case to an IT agent so the seller could be contacted as the event is just 5 hours away. 

Kind Regards, 
Karanjeet