Subject: Re: 22921981 Re assign
From: Parvez Alam <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Karanjeet Singh <[email-masked]>
Date: Sat, 31 Aug 2019 07:31:47 -0700 (MST)

Please call the buyer on this number: 

+4915150551606 

Kind Regards 
Parvez Khan 

From: "Parvez Alam" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Karanjeet Singh" <[email-masked]> 
Sent: Saturday, 31 August, 2019 19:38:32 
Subject: Fwd: 22921981 Re assign 

Hi Daniele, 

Please take ownership of this case. 

Kind Regards 
Parvez Khan 

From: "Karanjeet Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Saturday, 31 August, 2019 19:36:29 
Subject: 22921981 Re assign 

Hi Parvez, 

With reference to above mentioned TID the buyer called in chasing the tickets . 

As checked the match is for Juventus vs Napoli as checked the seller has earlier requested us for the TDT details of the buyer and the buyer has provided the TDT details as Robin Bernardy - 000007962637. 

The details were sent to the seller but the buyer has informed that they have not received any tickets . 

As checked i called the seller but seller can only speak Italian so could you please assign this case to an IT agent so the seller could be contacted as the event is just 5 hours away. 

Kind Regards, 
Karanjeet