Subject: Fwd: TID -22949233 - Scotland v France -Milan vs Brescia - 1 day(s), 9 hours away - 31/08/2019 18:00 (Local) - San Siro, Milan, IT-fan seller - issue (buyer card tessera del tifoso expired )
From: Parvez Alam <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Fri, 30 Aug 2019 00:21:52 -0700 (MST)

Hi Danielle, 

Please take ownership of this case. 

Kind Regards 
Parvez Khan 

From: "Dao Mohammed" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Friday, 30 August, 2019 12:45:43 
Subject: TID -22949233 - Scotland v France -Milan vs Brescia - 1 day(s), 9 hours away - 31/08/2019 18:00 (Local) - San Siro, Milan, IT-fan seller - issue (buyer card tessera del tifoso expired ) 

HI Alam 

seller emailed stating: 

3 documents uploaded with the following message: Further to our previous correspondence, please find attached 3 screenshots (one for each ticket) 

2 screenshots indicate that the buyers have an expired card (tessera del tifoso) and therefore it is impossible from his end to transfer the tickets. The other screenshot of David Florenzi shows that he already has a ticket for that same match uploaded on the card and in this case it is also impossible from his end to transfer the ticket. 
we need to contact the buyer to provide valid card number 

as the buyer side is in ITALIAN please assign this case to DANIELLE to take of it 

My regards 

DAO.