Subject: 22927584 - Juventus vs Napoli 31/08/2019 20:45 - Juventus Stadium, Turin, IT - Fan Seller - Seller informed that Attendees already purchased tixs for same event
From: Daniele Castiglioni <[email-masked]>
To: Mutombo Muamba Arnold <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Tue, 27 Aug 2019 06:38:37 -0700 (MST)

Hi Arnold, 

with reference to above TID22927584 Seller informed that Attendees already purchased tixs for same event and is not able to personalised tixs again. 

can you please contact french Buyer to check if he already purchased the same tixs? if yes, ask him proof of the other tixs purchased and you can ask him to provide alternative attendees name. 

Buyer purchased 4 tixs. 

Since tixs are for Juventus team, Buyer cannot relist tixs. 

In case Buyer request for refund, do not assure. Normally we cancel order and refund Buyer only for TDT tickets, as per current case tixs are only Paper tixs. 

Thanks, 

kind regards 

Daniele