Subject: RE: 22979026 - Rod Stewart - 26/11/2019 19:00 - The SSE Hydro, Glasgow, GB - Broker UK - Buyer needs to download new e-tickets uploaded by seller
From: Brian Sexton <[email-masked]>
To: Worchuirin M <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Sun, 24 Nov 2019 14:01:55 +0000

Hi @[email-masked]<mailto:[email-masked]>,

Could someone please change this email?

Kind regards,
Brian

From: Worchuirin M <[email-masked]>
Sent: Sunday 24 November 2019 13:53
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: Re: 22979026 - Rod Stewart - 26/11/2019 19:00 - The SSE Hydro, Glasgow, GB - Broker UK - Buyer needs to download new e-tickets uploaded by seller
Importance: High

Hi Brian,

Seller has uploaded new tickets due to change in production, however buyer is unable to access viagogo account to download the tickets.

Could you please request the relevant team to update the new email?

Current email address:

[email-masked]<mailto:[email-masked]>
New email address:

 [email-masked]<mailto:[email-masked]>
Is the customer requesting the change the account holder? YES
Is the new email address linked to another account?

NO
If yes, has the account been deleted?
What is the reason for requiring an email address change?

Buyer has no access to previous email address

Kind Regards,
M.Worchuirin
________________________________
From: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 24 November, 2019 19:16:44
Subject: 22979026 - Rod Stewart - 26/11/2019 19:00 - The SSE Hydro, Glasgow, GB - Broker UK - Buyer needs to download new e-tickets uploaded by seller

Hi Mike,

with reference to TID22979026, Buyer needs to download new e-tickets uploaded by seller.

I call the buyer but he informed that does not have access anymore to previous email registered on viagogo account and asked if is possible to change email address or send ticket to new email address [email-masked]<mailto:[email-masked]>.

Current email address:

[email-masked]<mailto:[email-masked]>
New email address:

 [email-masked]<mailto:[email-masked]>
Is the customer requesting the change the account holder? YES
Is the new email address linked to another account?

NO
If yes, has the account been deleted?
What is the reason for requiring an email address change?

Buyer has no access to previous email address