Subject: Re: 23420313-Marco Mengoni-22-11-2019-Rome IT-broker IT- tix not yet delivered
From: Worchuirin M <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: India Inbox <[email-masked]>, Vijender Sharma <[email-masked]>, Parvez Alam <[email-masked]>
Date: Fri, 22 Nov 2019 07:32:55 -0700 (MST)

Hi Daniele, 

Please action this case on priority. 

Kind Regards, 
M.Worchuirin 

From: "India Inbox" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Vijender Sharma" <[email-masked]>, "Parvez Alam" <[email-masked]> 
Sent: Friday, 22 November, 2019 19:59:39 
Subject: Re: 23420313-Marco Mengoni-22-11-2019-Rome IT-broker IT- tix not yet delivered 

Can you please make sure this is actioned 

Kind regards, 

Breda 

From: Robert Cosgrove <[email-masked]> 
Sent: Friday, November 22, 2019 2:15:33 PM 
To: India Inbox <[email-masked]> 
Cc: Vijender Sharma <[email-masked]>; Parvez Alam <[email-masked]> 
Subject: RE: 23420313-Marco Mengoni-22-11-2019-Rome IT-broker IT- tix not yet delivered 

Approved 

From: India Inbox 
Sent: Friday 22 November 2019 08:59 
To: Robert Cosgrove <[email-masked]> 
Cc: Vijender Sharma <[email-masked]>; Parvez Alam <[email-masked]> 
Subject: Re: 23420313-Marco Mengoni-22-11-2019-Rome IT-broker IT- tix not yet delivered 

[ mailto:[email-masked] | @Robert Cosgrove ] 

Can you approve a replacement-event is today! 

    * Seller shipped on time 
    * UPS has confirmed there is a delay and tickets will not be delivered until monday 25/11/19 
    * Event is 11 hours away 
    * Total Paid: 113.50 EURO 

Kind regards, 

Breda 

From: Parvez Alam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 22, 2019 8:56:05 AM 
To: India Inbox < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Vijender Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 23420313-Marco Mengoni-22-11-2019-Rome IT-broker IT- tix not yet delivered 

Hi Breda, 

Buyer emailed us chasing tickets as the event is just 11 hours away. UPS tracking shows that the tickets are in transit and the delivery is delayed. Agent called UPS to confirm the status, they informed that the tickets will be delivered on Monday. Order value: 113.50 EUR. 

Can you please approve a replacement here. 

Kind Regards 
Parvez Khan 

From: "Vijender Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Parvez Alam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 22 November, 2019 14:19:52 
Subject: 23420313 Marco Mengoni 22-11-2019 Rome IT Broker IT tix not yet delivered 

Hi Parvez 

This buyer has not yet received the tickets as the event is few hours away. I called UPS and they informed the delivery 

is delayed and will be delivered on Monday (25-11-2019). Please check if this order can be replaced and update asap. 

Regards 

Vijender