Subject: Re: 23429309 - Lewis Capaldi - 21/11/2019 19:00 - Olympia Theatre, Dublin, IE - Broker IE - Buyer request to change name of the person who will pick up the tickets
From: India Inbox <[email-masked]>
To: Worchuirin M <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Thu, 21 Nov 2019 13:47:48 +0000

Hi all

SS agent got the case and advised the following

 Buyer contacted yesterday to have the name of the pick up person changed to the name Sibheal Robbins
- I've called seller to provide new pick up name, however seller informed me that they've dropped tickets t restaurant (Cactus Jack)
- Seller also informed that the person collecting tickets can say they are collecting the tickets on behalf of Colin Finnerty
- No further action needed by SS
- Event is 6 hours away

Kind regards,

Breda

________________________________
From: Worchuirin M <[email-masked]>
Sent: Thursday, November 21, 2019 1:14:31 PM
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: Re: 23429309 - Lewis Capaldi - 21/11/2019 19:00 - Olympia Theatre, Dublin, IE - Broker IE - Buyer request to change name of the person who will pick up the tickets

Hi There,

Order is pending pick up and buyer wants to change the name of the pick up person.

New pick up person: Sibheal Robbins.

Could you please request seller support to inform Broker IE?

Kind Regards,
M.Worchuirin
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Worchuirin" <[email-masked]>
Sent: Thursday, 21 November, 2019 18:30:41
Subject: 23429309 - Lewis Capaldi - 21/11/2019 19:00 - Olympia Theatre, Dublin, IE - Broker IE - Buyer request to change name of the person who will pick up the tickets

Hi Mike,

with reference to TID23429309, Buyer request to change name of the person who will pick up the tickets.

Change the collection name to Sibheal Robbins.

Event 6hrs away, DP:Seller Managed Collection.

Agent Sean Wilson previously contacted buyer providing instruction about pick up the tickets.

Can you please forward the case to agent Sean Wilson advising name change of pick up person?

thanks,

Kind regards,

Daniele