Subject: (TID: 23415579 - Real Madrid vs Paris Saint Germain - Champions League 2019-20 - 26/11/2019 - Estadio Santiago Bernabeu, Madrid, ES - Broker ES - Email change request)
From: Kritika Mirchandani <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Mon, 18 Nov 2019 06:06:23 -0700 (MST)

Hi there, 

With reference to this case, buyer emailed stating that she doesn't has access to her viagogo account. She has provided the new email address which is as follows: 

Current email address: 

[email-masked] 
	
New email address: 

[email-masked] 
	
Is the customer requesting the change the account holder? 
YES 
	
Is the new email address linked to another account? 

YES , DELETED 
	
If yes, has the account been deleted? 

YES 
	
What is the reason for requiring an email address change? 

ERROR AFTER @ SIGN 

Can you please check and update the email address? 

Thank you for your consideration. 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Monday, 18 November, 2019 18:27:47 
Subject: 23415579 - Real Madrid vs Paris Saint Germain - Champions League 2019-20 - 26/11/2019 21:00 - Estadio Santiago Bernabeu, Madrid, ES - Broker ES - email change request 

Hi Kritka, 

with reference to TID23415579, buyer registered incorrect email address and request the change. 
Error is after the @ sign. 

Current email address: 

[email-masked] 
	
New email address: 
[email-masked] 
	
Is the customer requesting the change the account holder? 
YES 
	
Is the new email address linked to another account? 

YES , DELETED 
	
If yes, has the account been deleted? 

YES 
	
What is the reason for requiring an email address change? 

ERROR AFTER @ SIGN