Subject: Re: (TID: 19866995 - Ozzy Osbourne & Judas Priest - 31/10/2020 19:00 - Birmingham, GB - Broker UK - Email Change Request)
From: India Inbox <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Fri, 15 Nov 2019 16:46:45 +0000

Buyer has confirmed they have no access to their viagogo account

Buyer emails are bouncing

This event has many updates regarding rescheduling

Please update buyers email address from [email-masked] to [email-masked]

Kind regards,

Breda

________________________________
From: Kritika Mirchandani <[email-masked]>
Sent: Friday, November 15, 2019 11:54:22 AM
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: (TID: 19866995 - Ozzy Osbourne & Judas Priest - 31/10/2020 19:00 - Birmingham, GB - Broker UK - Email Change Request)

Hi there,

With reference to this case, buyer emailed stating that she doesn't has access to her viagogo account. She has provided the new email address which is as follows.

Current email address:

[email-masked]
New email address:

[email-masked]

Is the customer requesting the change the account holder?

YES
Is the new email address linked to another account?

NO
If yes, has the account been deleted?

--
What is the reason for requiring an email address change?

CUSTOMER HAS NO ACCESS TO VIAGOGO ACCOUNT

Can you please check and update the email address?

Kind Regards
Kritika Mirchandani