Subject: RE: 19441962 - A$AP Rocky & Cardi B - Longitude Festival 2019 - Weekend - 05/07/2019 13:30 - Marlay Park, Dublin, IE -Fan Seller - Seller chasing payment
From: Fraud Desk <[email-masked]>
To: Brian Sexton <[email-masked]>, Fraud Desk <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Worchuirin M <[email-masked]>, Breda Cremins <[email-masked]>
Date: Fri, 15 Nov 2019 13:20:01 +0000

Hello all,

this account has been unblocked and payments have been restarted.

Regards,

Matthew Liston
Senior Fraud Analyst

From: Brian Sexton
Sent: 15 November 2019 11:26
To: Fraud Desk <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>; Worchuirin M <[email-masked]>; Breda Cremins <[email-masked]>
Subject: RE: 19441962 - A$AP Rocky & Cardi B - Longitude Festival 2019 - Weekend - 05/07/2019 13:30 - Marlay Park, Dublin, IE -Fan Seller - Seller chasing payment

Hi @Fraud Desk<mailto:[email-masked]>,

Could someone please check if this seller's 'getting paid' method could be unblocked?

[email-masked]<mailto:[email-masked]>

They are chasing payment, TS is Pending Seller Payment and buyer has not reported any issues.

Kind regards,
Brian

From: India Inbox
Sent: Friday 15 November 2019 11:23
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Daniele Castiglioni <[email-masked]<mailto:[email-masked]>>; Worchuirin M <[email-masked]<mailto:[email-masked]>>
Subject: Re: 19441962 - A$AP Rocky & Cardi B - Longitude Festival 2019 - Weekend - 05/07/2019 13:30 - Marlay Park, Dublin, IE -Fan Seller - Seller chasing payment

@Brian Sexton<mailto:[email-masked]> please liase with Fraid

  *   Seller chasing payment
  *   Event was 132 days ago
  *   CSR note fraud CB received

Kind regards,

Breda

________________________________
From: Worchuirin M <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 15, 2019 11:11:44 AM
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Daniele Castiglioni <[email-masked]<mailto:[email-masked]>>
Subject: Re: 19441962 - A$AP Rocky & Cardi B - Longitude Festival 2019 - Weekend - 05/07/2019 13:30 - Marlay Park, Dublin, IE -Fan Seller - Seller chasing payment

Hi Breda,

Event passed 132 days ago and seller is chasing payments.

Order is pending seller payment but fraud seems to have stopped seller payment.

Could you please liaise with fraud if seller can be unblocked?

Kind Regards,
M.Worchuirin
________________________________
From: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 15 November, 2019 14:19:16
Subject: 19441962 - A$AP Rocky & Cardi B - Longitude Festival 2019 - Weekend - 05/07/2019 13:30 - Marlay Park, Dublin, IE -Fan Seller - Seller chasing payment

Hi Mike,

with reference to TID 19441962, Seller chasing payment.

Event passed, 05/07/2019, but user is Blocked.

checked Diagnostic: Liase with fraud, payment method must be unblocked through the Users Tab

can you please check and see why account is blocked?

thanks,

Kind regards,

Daniele