Subject: Fwd: 19866995 - Ozzy Osbourne & Judas Priest - 31/10/2020 19:00 - Resorts World Arena, Birmingham, GB - Broker UK - Buyer email change
From: Kritika Mirchandani <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Fri, 15 Nov 2019 03:13:03 -0700 (MST)

Hi Daniele, 

Please fill the table below and re-flag the case: 

Current email address: 	New email address: 
	Is the customer requesting the change the account holder? 
	Is the new email address linked to another account? 	If yes, has the account been deleted? 	What is the reason for requiring an email address change? 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Friday, 15 November, 2019 15:22:07 
Subject: 19866995 - Ozzy Osbourne & Judas Priest - 31/10/2020 19:00 - Resorts World Arena, Birmingham, GB - Broker UK - Buyer email change 

Hi Kritika, 

with reference to TID19866995, request Buyer email change. 

I call Buyer and he has no access to the account. 

Buyer provided new email address which does not exist on viagogo: [email-masked] 

Request email address change from [email-masked] to [email-masked]. 

Thanks 

Kind regards, 

Daniele