Subject: Re: 3774860 - Marco Mengoni - 28/11/2019 - 21:00 - PalArt Hotel, Acireale, IT
From: India Inbox <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Worchuirin M <[email-masked]>
Date: Thu, 14 Nov 2019 10:08:31 +0000

@On-call Data Management<mailto:[email-masked]>

Event cancelled

Proof https://www.livenation.it/artist/marco-mengoni-tickets

[https://dynamicmedia.livenationinternational.com/Media/p/n/z/e0338f29-c16f-4543-ace9-9736a1bea986.jpg]<https://www.livenation.it/artist/marco-mengoni-tickets>
Marco Mengoni - Biglietti per i Concerti<https://www.livenation.it/artist/marco-mengoni-tickets>
www.livenation.it
Trova i biglietti per Marco Mengoni su Italia | Video, biografia, date del tour, orari degli spettacoli. Acquista online, visualizza la mappa dei posti. Pacchetti VIP disponibili.

Kind regards,

Breda

________________________________
From: Worchuirin M <[email-masked]>
Sent: Thursday, November 14, 2019 7:32:28 AM
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: Re: 3774860 - Marco Mengoni - 28/11/2019 - 21:00 - PalArt Hotel, Acireale, IT

Hi Breda,

In reference to tid: 22164381, Event appears to be cancelled and buyer is chasing for full refund.

Link to viagogo page:http://www.viagogo.com/ww/E-3774860<https://protect-eu.mimecast.com/s/dcfuCXLAyhnARAAc6rb4N?domain=viagogo.com>
Link as proof: https://www.marcomengoni.it/en/<https://protect-eu.mimecast.com/s/SGJnCYWBzt3YqYYiGN9FZ?domain=marcomengoni.it>
 https://www.livenation.it/artist/marco-mengoni-tickets<https://protect-eu.mimecast.com/s/ZfpICZYDAsMvLvvUK4nyn?domain=livenation.it>

Could you please forward to EDM?

Kind Regards,
M.Worchuirin
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Worchuirin" <[email-masked]>
Sent: Thursday, 14 November, 2019 12:44:35
Subject: 3774860 - Marco Mengoni - 28/11/2019 - 21:00 - PalArt Hotel, Acireale, IT

Hi Mike,

with reference to TID22164381, buyer contacted informing that event is cancelled.
Checked official website and confirmed that event is cancelled.
No system email sent to Buyer and no banner on viagogo showing event is cancelled. Please escalate to EDM team.

Transaction/ Listing number : TID22164381
Username:  Fabio Guadagnino
Event ID: 3774860
Event Name: Marco Mengoni
Event Date :  28/11/2019
Geography: PalArt Hotel, Acireale, IT
What needs to be done: mark event as cancelled
Link as proof: https://www.livenation.it/artist/marco-mengoni-tickets<https://protect-eu.mimecast.com/s/ZfpICZYDAsMvLvvUK4nyn?domain=livenation.it>
Link to viagogo page: https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Marco-Mengoni-Tickets/E-3774860?qty=0<https://protect-eu.mimecast.com/s/05uDC1Wz0tpgoggSXXPrG?domain=viagogo.com>