Subject: (TID: 22989056 - Slipknot - 11/02/2020 21:00 - Mediolanum Forum, Milan, IT - Broker IT - Re-assigning case)
From: Kritika Mirchandani <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Tue, 12 Nov 2019 02:24:22 -0700 (MST)

Hi there, 

With reference to TID: 22989056, buyer emailed stating that she contacted TicketMaster regarding the re-personalisation of her tickets but was told that the form must be sent by the original buyer. 
As per notes, agent gabriela martinescu took ownership of the case and requested to advise her if buyer contacts. 

Can you please forward this case to her? 

Thank you for your cooperation. 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Tuesday, 12 November, 2019 14:44:35 
Subject: 22989056 - Slipknot - 11/02/2020 21:00 - Mediolanum Forum, Milan, IT - Broker IT - Buyer issue about personalisation of tickets 

Hi Kritika, 

with reference to TID22989056, Buyer issue about personalisation of tickets. 

Buyer contacted TicketMaster but was told that the form must be send by the original Buyer, so on this case by the Power Seller IT. 

As per notes, Agent gabriela.martinescu took ownership of the case and requested to advise her in case Buyer would have contact us. 

Please advise Agent Gabriela. 

Thanks, 

Kind regards, 

Daniele