Subject: re-assign case to IT Agent
From: Daniele Castiglioni <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Fri, 8 Nov 2019 06:52:22 -0700 (MST)

Hi Sankarshan, 

here I send the cases to re-assign to IT agents since tomorrow I am off: 

23352801 - case already flagged to TL Sankarshan to request not to charge S 
23322661 - email Bounced and advise B that tixs are in transit 
22062160 - email Bounced, check if B received tixs 
23368437 - wait B ID proof and send ID number to Seller since he need it to personalise tixs 
22153861 - wait S confirmation he transferred tixs to B and flagged to TL Mike as requested, since case was assign by him 
23304355 - check UPS TN and if B will receive paper tixs in time -event is 10/11/2019 

thanks, 

Daniele