Subject: Fwd: 23352801 - Inter vs Hellas Verona - 09/11/2019 18:00 - San Siro, Milan, IT - Fan Seller - S provide proof that one of the B's TDT expired
From: Sankarshan Rajan <[email-masked]>
To: india inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Fri, 8 Nov 2019 02:11:57 -0700 (MST)

Hi There, 

In reference to the TID: 23352801, The seller has contacted us to inform that TDT of one of the buyer is expired hence they could not transfer the tickets. 

Agent investigated the case and found this issue was informed by the seller earlier however the transaction was still moved to substitution as seller could not fulfill. The seller now claims he should not be charged for this transaction as it was the issue at the buyer's end. The buyer has now been given alternate tickets link. 

In this case can we please have the transaction substituted without charging the seller or if the transaction can be cancelled as buyer's TDT was expired. 

Kind Regards, 
Sankarshan Rajan 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, November 7, 2019 5:29:03 PM 
Subject: 23352801 - Inter vs Hellas Verona - 09/11/2019 18:00 - San Siro, Milan, IT - Fan Seller - S provide proof that one of the B's TDT expired 

Hi Sankarshan, 

with reference to TID23352801, Seller provide proof that one of the Buyer's TDT expired. 

Proof mentioned that TDT 007200308650 of attendee Mirko Siccoia expired. 

Seller advise about the issue in advance wrt. case being moved to Sub on 07/11/2019. 

Event is 2days away. Tickets purchase on 5/11/2019, Seller confirmed sale on 7/11/2019, while MSBD was on 6/11/2019. 

Can you please check the case and request not to charge Seller? 

Thanks, 

Kind regards, 

Daniele