Subject: Re: 23265729 - Next Gen ATP Finals 2019 - Thursday - Night Session - 07/11/2019 19:30 - Palalido, Milan, IT - Broker IT - Buyer informed he received wrong etixs
From: India Inbox <[email-masked]>
To: Rajat Bhardwaj <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Wed, 6 Nov 2019 13:23:48 +0000

Hi all

Does the buyer has the tickets now? Valentina I see you asked for proof of the receipt, we need this first and then we can ask TL to approve to pay the seller

Let me know once buyer/seller replies

Kind regards,

Breda

________________________________
From: Rajat Bhardwaj <[email-masked]>
Sent: Wednesday, November 6, 2019 9:48:48 AM
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: 23265729 - Next Gen ATP Finals 2019 - Thursday - Night Session - 07/11/2019 19:30 - Palalido, Milan, IT - Broker IT - Buyer informed he received wrong etixs

Hi there,

With reference to TID: 23265729, buyer is concerned about the validity of the tickets. Buyer has received tickets for section B10, seats 36 and 37 however when checked the map on the official website, it is showing seats from 1 to 23 only.

Here is the official website link:

https://www.ticketone.it/thu-7112019-evening-milano-biglietti.html?affiliate=ITT&doc=artistPages%2Ftickets&fun=artist&action=tickets&key=2480890%2412082040&jumpIn=yTix&kuid=536131&from=erdetaila<https://protect-eu.mimecast.com/s/1NzhCBN7VIVqJWwUzfjdm?domain=ticketone.it>

Could you please check if the tickets are correct.

Kind regards
Rajat
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Rajat Bhardwaj" <[email-masked]>
Sent: Wednesday, 6 November, 2019 14:29:34
Subject: 23265729 -  Next Gen ATP Finals 2019 - Thursday - Night Session - 07/11/2019 19:30 - Palalido, Milan, IT - Broker IT - Buyer informed he received wrong etixs

Hi Rajat,

with reference to TID23265729,  Buyer informed he received wrong etixs.

Buyer call stating that he checked the official website and seat n.36-37 do not exist wrt. Section Premium S B10.

I checked official website and wrt. to section Premium S B10, Row 10, seats only goes from 1 to 23.

Here is the official website:
https://www.ticketone.it/thu-7112019-evening-milano-biglietti.html?affiliate=ITT&doc=artistPages%2Ftickets&fun=artist&action=tickets&key=2480890%2412082040&jumpIn=yTix&kuid=536131&from=erdetaila<https://protect-eu.mimecast.com/s/1NzhCBN7VIVqJWwUzfjdm?domain=ticketone.it>

Can you please check the case ?

Thanks,

Kind regards,

Daniele