Subject: 23265729 - Next Gen ATP Finals 2019 - Thursday - Night Session - 07/11/2019 19:30 - Palalido, Milan, IT - Broker IT - Buyer informed he received wrong etixs
From: Rajat Bhardwaj <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Wed, 6 Nov 2019 02:48:48 -0700 (MST)

Hi there, 

With reference to TID: 23265729, buyer is concerned about the validity of the tickets. Buyer has received tickets for section B10, seats 36 and 37 however when checked the map on the official website, it is showing seats from 1 to 23 only. 

Here is the official website link: 

https://www.ticketone.it/thu-7112019-evening-milano-biglietti.html?affiliate=ITT&doc=artistPages%2Ftickets&fun=artist&action=tickets&key=2480890%2412082040&jumpIn=yTix&kuid=536131&from=erdetaila 

Could you please check if the tickets are correct. 

Kind regards 
Rajat 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Wednesday, 6 November, 2019 14:29:34 
Subject: 23265729 - Next Gen ATP Finals 2019 - Thursday - Night Session - 07/11/2019 19:30 - Palalido, Milan, IT - Broker IT - Buyer informed he received wrong etixs 

Hi Rajat, 

with reference to TID23265729, Buyer informed he received wrong etixs. 

Buyer call stating that he checked the official website and seat n.36-37 do not exist wrt. Section Premium S B10. 

I checked official website and wrt. to section Premium S B10, Row 10, seats only goes from 1 to 23. 

Here is the official website: 
[ https://www.ticketone.it/thu-7112019-evening-milano-biglietti.html?affiliate=ITT&doc=artistPages%2Ftickets&fun=artist&action=tickets&key=2480890%2412082040&jumpIn=yTix&kuid=536131&from=erdetaila | https://www.ticketone.it/thu-7112019-evening-milano-biglietti.html?affiliate=ITT&doc=artistPages%2Ftickets&fun=artist&action=tickets&key=2480890%2412082040&jumpIn=yTix&kuid=536131&from=erdetaila ] 

Can you please check the case ? 

Thanks, 

Kind regards, 

Daniele