Subject: Re: (TID: 23196311 - Inter vs Parma - 26/10/2019 - San Siro, Milan, IT - Fan Seller - Informing SS)
From: India Inbox <[email-masked]>
To: Elena Lemnaru <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Fri, 1 Nov 2019 09:56:42 +0000

@Elena Lemnaru<mailto:[email-masked]>

Hi Elena

We can see you have requestsed POP from this seller

Kind regards,

Breda

________________________________
From: Kritika Mirchandani <[email-masked]>
Sent: Friday, November 1, 2019 9:20:04 AM
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: (TID: 23196311 - Inter vs Parma - 26/10/2019 - San Siro, Milan, IT - Fan Seller - Informing SS)

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Hi there,

With reference to TID: 23196311, seller provided PoP as requested. Previous agent called buyer who informed that when they reached the venue, tickets were scanned and first they were marked as invalid then they were told that tickets were not for the section 224 but for section 324 (downgrade). Buyer did not receive any proof from venue, but was able to attend the event.  Case was flagged by agent Elena Lemnaru to Spec Ops as seller manipulated the tickets many times before as well and she asked the proof of purchase in order to investigate the case.

Can you please check the case and forward the information to Seller Support as they are following up this case.

Thank you for your cooperation.

Kind Regards
Kritika Mirchandani
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Kritika Mirchandani" <[email-masked]>
Sent: Friday, 1 November, 2019 11:34:12
Subject: 23196311 - Inter vs Parma - 26/10/2019 18:00 -  San Siro, Milan, IT - Fan Seller - Seller provided PoP as requested

Hi Kritika,

with reference to 23196311, Seller provided PoP as requested (see attachment).

Previous agent called Buyer, who informed that when they reached the venue, tickets were scanned and first they were marked as invalid then they were told that tickets were not for the section 224 (as on tixs) but for section 324 (downgrade). Buyer did not receive any proof from venue, but was able to attend the event.

Case  was flagged by agent Elena Lemnaru to Spec Ops as Seller manipulated different times the tx,  and she asked the proof of purchase in order to investigate the case.

Can you please check the case and forward the information to seek advise on which action to take?

thanks,

Kind regards,

Daniele

Subject: We sent you safe versions of your files
From: [email-masked]
To: India Inbox<[email-masked]>
Date: Fri, 01 Nov 2019 09:20:19 +0000

====================================================

We sent you safe copies of the attached files

====================================================

If you want the originals, you can request them.

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Message Details

From:  "Kritika Mirchandani" <[email-masked]>
Subject:  (TID: 23196311 - Inter vs Parma - 26/10/2019 -  San Siro, Milan, IT - Fan Seller - Informing SS)
Sent: 01 Nov 2019 09:20

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Files

FILE: PROVA INTER PARMA X8 (1).pdf
SIZE: 744.5 KB

Click the link to request files: https://protect-eu.mimecast.com/s/xQvuCr8NjFAM8vBCzN7g1

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