Subject: Fwd: 22497958 - ATP World Tour Finals - Final - 17/11/2019 15:30 - The O2, London, GB - Fan Seller - Buyer cannot locate AXS tixs on his account
From: Kritika Mirchandani <[email-masked]>
To: Daniel Lupini Ndala <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Thu, 31 Oct 2019 04:38:21 -0700 (MST)

Hi Daniel, 

Can you please take ownership of this case? 
Thank you. 

Kind Regards 
Kritika Mirchandani 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Thursday, 31 October, 2019 15:28:48 
Subject: 22497958 - ATP World Tour Finals - Final - 17/11/2019 15:30 - The O2, London, GB - Fan Seller - Buyer cannot locate AXS tixs on his account 

Hi Kritika, 

with reference to TID22497958, Buyer cannot locate AXS tixs on his account. 

Buyer created AXS correctly and tried to log in from desktop, but no tixs showned. 

can you please assign case to FR Agent to contact Fan Seller to trasfer tixs again? 

thanks, 

kind regards, 

Daniele