Subject: Re: Old emails - Italian
From: Daniele Castiglioni <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: Valentina Bonente <[email-masked]>, Vijender Sharma <[email-masked]>, Massimo Gorla <[email-masked]>, Worchuirin <[email-masked]>, Meghan Flanagan <[email-masked]>, Sankarshan Rajan <[email-masked]>, Neha Sagar <[email-masked]>
Date: Thu, 31 Oct 2019 04:34:45 -0700 (MST)

Hi Kritika, 

cases assigned done. 

Kind regards, 

Daniele 

From: "Neha Sagar" <[email-masked]> 
To: "Valentina Bonente" <[email-masked]> 
Cc: "Kritika Mirchandani" <[email-masked]>, "Daniele Castiglioni" <[email-masked]>, "Vijender Sharma" <[email-masked]>, "Massimo Gorla" <[email-masked]>, "Worchuirin" <[email-masked]>, "Meghan Flanagan" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 31 October, 2019 15:40:40 
Subject: Re: Old emails - Italian 

Hi Kritika, 

Cases assigned - It's done! 

Regards, 
Neha Sagar 

From: "Valentina Bonente" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Cc: "Daniele Castiglioni" <[email-masked]>, "Neha Sagar" <[email-masked]>, "Vijender Sharma" <[email-masked]>, "Massimo Gorla" <[email-masked]>, "Worchuirin" <[email-masked]>, "Meghan Flanagan" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 31 October, 2019 15:11:09 
Subject: Re: Old emails - Italian 

Hi All, 

22587463 - no action needed - Emailed bounced. Last wrap up, agent confirmed that buyer will create a new account if she needs. Tickets received. 

23133648 - no action needed - last email is from seller, who is speaking PT. no email from buyer as he read last email we sent. 

22689754 - I took ownership of this case. 

regards, 
Valentina Bonente 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Valentina Bonente" <[email-masked]>, "Daniele Castiglioni" <[email-masked]>, "Neha Sagar" <[email-masked]>, "Vijender Sharma" <[email-masked]>, "Massimo Gorla" <[email-masked]> 
Cc: "Worchuirin" <[email-masked]>, "Meghan Flanagan" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 31 October, 2019 14:19:14 
Subject: Re: Old emails - Italian 

Hi Guys, 

Can you please work on the below mentioned cases: 

22587463- 26/10 : Valentina 
23133648- 26/10 : Valentina 
22689754- 27/10 : Valentina 
23111753- 27/10 : Daniele 
20079874- 27/10 : Daniele 
22787540- 27/10 : Daniele 
23175529- 28/10 : Neha 
19442940- 28/10 : Neha 
18730885- 28/10: Neha 
23111753- 28/10: Vijender 
23136456- 28/10: Vijender 
19944837- 28/10 Vijender 
22689754- 28/10: Vijender 

Please reply back once these cases have been actioned. 

Kind Regards 
Kritika Mirchandani 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]>, "Worchuirin" <[email-masked]> 
Cc: "Meghan Flanagan" <[email-masked]> 
Sent: Thursday, 31 October, 2019 14:02:34 
Subject: Re: Old emails - Italian 

Hi Both, 

Can you please distribute these TID's between the IT agents you have and get them working on these> 

Kind Regards, 
Sankarshan Rajan 

From: "Meghan Flanagan" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, October 31, 2019 1:55:51 PM 
Subject: Old emails - Italian 

Good Morning Sankarshan , 

Could you please help assign the below cases to an IT speaker ? 

Italian 

22587463- 26/10 

23133648- 26/10 

22689754- 27/10 

23111753- 27/10 

20079874- 27/10 

22787540- 27/10 

23175529- 28/10 

19442940- 28/10 

18730885- 28/10 

23111753- 28/10 

23136456- 28/10 

19944837- 28/10 

22689754- 28/10 

Thanks, 

Meghan