Subject: 23238059 - Horse Show 2019: Kokopäivä lauantai (ei sisällä lasten matineaa) - 26/10/2019 09:00 - Helsinki Ice Hall, Helsinki, FI - Broker FR - check if tickets are correct
From: Rajat Bhardwaj <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Nitesh Kumar <[email-masked]>
Date: Fri, 25 Oct 2019 01:15:07 -0700 (MST)

Hi there, 

With reference to TID: 23238059, buyer informed that he purchase E-Tickets for the entire day and Children Mantine no included as per event description ("ei sisällä lasten matineaa"), while he stating he has received tickets for the morning only and including Children Matine ("Lasten Matinea"). Unable to confirm if the tickets are correct and flagged the case previously however there's no update on it. Event is only 22 hours away. 

Could you please confirm if the tickets are correct. 

Kind regards 
Rajat 

From: "India Inbox" <[email-masked]> 
To: "Stephen Blake" <[email-masked]> 
Cc: "Daniele Castiglioni" <[email-masked]>, "Rajat Bhardwaj" <[email-masked]> 
Sent: Monday, 21 October, 2019 13:49:54 
Subject: Re: 23238059 - Horse Show 2019: Kokopäivä lauantai (ei sisällä lasten matineaa) - 26/10/2019 09:00 - Helsinki Ice Hall, Helsinki, FI - Broker FR - check if tickets are correct 

[ mailto:[email-masked] | @Stephen Blake ] 

Can you please attach the e tickets so I can check this out 

Kind regards, 

Breda 

From: Rajat Bhardwaj <[email-masked]> 
Sent: Sunday, October 20, 2019 8:25:42 AM 
To: India Inbox <[email-masked]> 
Cc: Daniele Castiglioni <[email-masked]> 
Subject: 23238059 - Horse Show 2019: Kokopäivä lauantai (ei sisällä lasten matineaa) - 26/10/2019 09:00 - Helsinki Ice Hall, Helsinki, FI - Broker FR - check if tickets are correct 
Hi there, 

With reference to TID: 23238059, buyer informed that he purchase E-Tickets for the entire day and Children Mantine no included as per event description ("ei sisällä lasten matineaa"), while he stating he has received tickets for the morning only and including Children Matine ("Lasten Matinea"). 

Since ticket is all in Finnish language and there's no agent here who understands it, could you please confirm if the tickets are correct. 

Kind regards 
Rajat 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Sunday, 20 October, 2019 12:46:12 
Subject: 23238059 - Horse Show 2019: Kokopäivä lauantai (ei sisällä lasten matineaa) - 26/10/2019 09:00 - Helsinki Ice Hall, Helsinki, FI - Broker FR - check if tickets are correct 

Hi Rajat, 

with reference to TID23238059, buyer informed that he purchase E-Tickets for the entire day and Children Mantine no included as per event description ("ei sisällä lasten matineaa"), while he stating he has received tickets for the morning only and including Children Matine ("Lasten Matinea"). 

Since ticket is all in Finnish language and Seller is a broker can you please forward to SS to check if e-tickets are correct? 

thanks, 

Kind regards, 

Daniele