Subject: 21964804 - James Arthur - 19/10/2019 18:30 - Motorpoint Arena Cardiff, Cardiff, GB - Broker UK - B cannot locate tixs on TMM
From: Daniele Castiglioni <[email-masked]>
To: Rajat Bhardwaj <[email-masked]>
Date: Tue, 15 Oct 2019 06:27:54 -0700 (MST)

Hi Rajat, 

with reference to TID21964804, Buyer cannot locate tixs on TMMT. 

Already request PS to transfer tixs to B and that was done on 14/10/2019. Buyer tried to locate tixs also on desktop while on phone but did not receive any. 

Buyer confirmed she create TMM account correctly and already checked with previous agent. 

Buyer seems he is not receiving the email from Ticket Master to accept the transfer. 

Can you please check if we can transfer the tixs to Buyer with different method? 

thanks, 

Kind regards, 

Daniele