Subject: 20005611 - Andrea Bocelli - 29/07/2019 - : Teatro del Silenzio, Lajatico, IT - Broket IT - Buyer request refund
From: Daniele Castiglioni <[email-masked]>
To: [email-masked]
Cc: Rosette Modiri <[email-masked]>
Date: Mon, 29 Jul 2019 04:48:05 -0700 (MST)

Hi Claire, 

withe reference to TID20005611, Buyer request refund since cannot attend event due to postponed event. 

Buyer received email from viagogo on 29/07/2019 morning that event has been postponed and will take place on same day, 29/07/2019 at 20.30 (original date was, 27 luglio 2019 20:30). 

Buyer is travelling from different region far from the city of the venue and cannot attend the event. Buyer is asking for refund. 

Can you please check the case and ask for authorisation to refund Buyer ? 

Thanks. 

Kind regards, 

Daniele