Subject: [email-masked] - Account Recovery
From: Tommaso Nisi <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>
Date: Fri, 28 Jun 2019 21:26:16 -0700 (MST)

Hi Daniele, 

we received a Customer Mail coming from an hotel agent writing through his account on behalf of customers who purchased tickets for the event "Il Trovatore - Arena di Verona, Verona - sab 29/06/2019 21:00" and are not able to do the access as they don't remember the password used. They provided an email address [email-masked] that has no transactions on it. 

Can you please contact the agent in order to communicate them how to proceed about this issue, as the event is tonight? 

Thank you 

Best regards, 

Tommaso