Subject: Fwd: 21857178 - Elton John - 30/05/2019 21:00 - Arena di Verona, Verona, IT - Fan Seller - Middle Seller sold 4 tickets in two different transaction but only receive 2 tixs
From: Caleb Lundinga Lodi <[email-masked]>
To: India Inbox <[email-masked]>
Cc: [email-masked]
Date: Tue, 25 Jun 2019 09:54:16 -0700 (MST)

Hi, 

Buyer turned seller purchased 4 tickets on 16060241 and the tickets were resold in two different transactions (21833431, 21857178). Buyer turned seller is not able to return the 4 tickets to the original seller as one of his buyer on 21857178 has not yet returned the tickets to him. The deadline to return the tickets has passed and the seller is worried. 

Can you please check this case and advise what should be done here ? 

Regards, 
Caleb 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Tuesday, 25 June, 2019 15:17:17 
Subject: 21857178 - Elton John - 30/05/2019 21:00 - Arena di Verona, Verona, IT - Fan Seller - Middle Seller sold 4 tickets in two different transaction but only receive 2 tixs 

Hi Caleb, 

with reference to TID21857178, Event is cancelled, Middle Seller sold 4 paper tickets in two different transaction but only receive 2 paper tixs. 

Seller is a Buyer turned Seller: 
Purchased n.4 tixs under TID16060241 
Resold n.2 tixs under TID21833431 - final Buyer returned the tixs - Refunded 
Resold n.2 tixs under TID21857178 - final Buyer did not returned tixs 

Middle Seller is now asking what he has to do if return only two paper tixs to original Seller (Broker IT) or not. 

last date for original seller to request refund from organizers is June 29th 2019. 

can you please check the case and see what procedure to follow so to advise middle seller? 

thanks, 

kind regards, 

Daniele