Subject: COMMS - Important Information
From: "OLS" <[email-masked]>
To: [email-masked]
Date: Mon, 24 Jun 2019 10:00:51 +0000

Hi Daniele,

There has been a COMMs sent out with a flowchart for the Wrong Tickets Process. This has also been added to the Wiki for you to access at all times. Special thanks to our APAC trainer to create this.

Follow this link to read the read the content and mark the COMMS as complete as soon as you have read them: https://ols.talentlms.com/learner/courseinfo/id:350

Please review this update at your earliest convenience.

Thank you.