Subject: Re: 21911624 - Name : Vasco Rossi - Date : 19/06/2019 - Arena Fiera, Cagliari, IT - Broker IT - request to move case to replacement
From: Mansi Chhabra <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Wed, 19 Jun 2019 02:06:59 -0700 (MST)

Hi Daniele, 

Flagged the case to relevant team. 

Kind Regards 
Mansi 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Wednesday, 19 June, 2019 14:24:35 
Subject: 21911624 - Name : Vasco Rossi - Date : 19/06/2019 - Arena Fiera, Cagliari, IT - Broker IT - request to move case to replacement 

Hi Mansi, 

with reference to TID21911624, request to move case to replacement. 

UPS tried to deliver tixs but state that DA is incomplete, UPS reported problem on 26 May but we contacted B on 13th June, Tixs are now returning to sender (Limerick) 

Buyer confirmed that DA is correct and I check DA on web and it is actually correct. 

Event is 5 hrs away, can we move to pending replacement? 

thanks, 

Kind regards 

Daniele