Subject: case to assign to IT agent
From: Daniele Castiglioni <[email-masked]>
To: Caleb Lundinga Lodi <[email-masked]>
Date: Sat, 15 Jun 2019 10:31:51 -0700 (MST)

Hi CAleb, 

here below I send the list of cases to be ri assign to IT agent. I am off on sunday and Monday. 

22210340 - event on 16 – call B to advise he has to meet B on day of the event – S could not reach B by phone 
18655338 - call B to check if will attend event since is a walkin event – event 1 day away 
22215505 - S listed cobo tixs and wait for S reply if he can fulfil withi MSBD 
20786270 - call S to advise to update ticket location address - DP change from etixs to paper tixs 
22198759 - shipment failed – wait B alt DA 
21569075 - email Bounce – event is 2days away 
22166568 - wait B names to personalise tixs 
22046629 - wait B names to personalise tixs 

22217568 - email Bounce 
22213556 - email Bounce 
22214787 - email Bounce 
22217568 - email Bounce 
21603216 - email Bounce 
22211468 - email Bounce 

kind regards, 

Daniele