Subject: Re: 21858275 - Fan Seller - Ennio Morricone - 16/06/2019 21:00 - Seller call complaining abput why was charged
From: Caleb Lundinga Lodi <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Sat, 15 Jun 2019 02:30:28 -0700 (MST)

Hi Daniele, 

The seller did not provide the original pdf file. If you look at the new file provided by the seller, it's written:"Scanned by camscanner" hence, we cannot reverse the seller charges. 

Regards, 
Caleb 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Friday, 14 June, 2019 16:45:14 
Subject: 21858275 - Fan Seller - Ennio Morricone - 16/06/2019 21:00 - Seller call complaining abput why was charged 

Hi Caleb, 

with reference to TID21858275, Seller call complaining about why was charged ( seller contact from Italian Police Post because he want to sue viagogo). 

order was cancel and substitute because initially Seller uploaded bad quality etixs. 

Seller then provided by email the pdf of etixs good quality within deadline, but agent moved case to Sub. 

can you please check and ask to reverse the charge? 

thanks, 

kind regards, 

Daniele