Subject: Re: 21858602 - Fan Seller - Backstreet Boys - 14/06/2019 18:30 - seller advise about seating plan change and needs to exchange tickets at box office
From: Daniele Castiglioni <[email-masked]>
To: Caleb Lundinga Lodi <[email-masked]>
Date: Fri, 14 Jun 2019 06:36:35 -0700 (MST)

Hi Caleb, 

concerning the below query Seller has n.2 transaction: 

TID 21858602; 21913939 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Friday, 14 June, 2019 19:05:13 
Subject: 21858602 - Fan Seller - Backstreet Boys - 14/06/2019 18:30 - seller advise about seating plan change and needs to exchange tickets at box office 

Hi Caleb, 

with reference TID21858602, seller advise about seating plan change and new tickets needs to be collect at box office. 

Seller forward communication received from the organiser: 

"Due to new production information the seating layout for the Backstreet Boys concert, taking place at The SSE Hydro on 14 June, has been adjusted and as a result the seats you originally booked are no longer available. You have been allocated new seats. &nbsp; You will be issued with new tickets when you attend, but please use your original ticket/s (including e-tickets &amp; print @ home) to access The SSE Hydro via the south doors, then make your way to the Box Office in the ground floor west lobby of the venue to exchange these for your new tickets, before entering the arena" 

Can you please check? 

Event is 4 hrs away. 

thanks, 

kind regards, 

Daniele