Subject: 21412521 - Fan Seller - BTS - 07/06/2019 20:00 - Buyer is asking for partial refund
From: Daniele Castiglioni <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Date: Wed, 5 Jun 2019 06:17:02 -0700 (MST)

Hi Mansi, 

with reference to TID21412521, Buyer is asking for partial refund. 

TID21412521 substitute to TID22063295. 

Agent kirsten.thomson offer alternative tickets to Buyer, buyer accept: 

- Buyer purchase: Section P21 
- Offered ticket: Section Y6 

New section Y6 is downgraded and buyer is asking for partial refund. 

Can you please ask to agent if we can offer partial refund to Buyer? 

thanks, 

kind regards, 

Daniele