Subject: Fwd: 20959774 - broker PL - Men and Women's Singles 3rd Round - French Tennis Grand Slam Tournament 2019 - 01/06/2019 11:00 - change name
From: Caleb Lundinga Lodi <[email-masked]>
To: India Inbox <[email-masked]>
Cc: [email-masked], Daniele Castiglioni <[email-masked]>, Rebecca Ballanti <[email-masked]>
Date: Fri, 31 May 2019 06:18:44 -0700 (MST)

Hi, 

The buyer wants to change the name of one attendee. we informed him that the tickets for this event cannot be re-personalised however, the buyer contacted us many times and insisted that the official website indicates that the tickets can be re-personalised until 24h before the event and he provided a proof. 

Buyer wants to change the name as follows: 

From: 
Ticket holder # 4 
First name and last name: alessandro besozzi 
Date of birth: 2000-05-07 

To: 
Ticket holder # 4 
First name and last name: Francesca Oziosi 
Date of birth: 06/10/1998 

Can you please check the attached proof and forward this to SS to see if the seller can re-personalise the tickets? 

Regards, 
Caleb 

From: "India Inbox" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Cc: "valentina bonente" <[email-masked]> 
Sent: Friday, 31 May, 2019 02:28:09 
Subject: Re: 20959774 - broker PL - Men and Women's Singles 3rd Round - French Tennis Grand Slam Tournament 2019 - 01/06/2019 11:00 - change name 

Hi there, 

Tickets for this event cannot be re-personalised. 

Thanks, 

Ana. 

From: Caleb Lundinga Lodi <[email-masked]> 
Sent: Thursday, May 30, 2019 3:31 PM 
To: India Inbox 
Cc: [email-masked] 
Subject: Fwd: 20959774 - broker PL - Men and Women's Singles 3rd Round - French Tennis Grand Slam Tournament 2019 - 01/06/2019 11:00 - change name 
Hi, 

The buyer wants to change the name of one attendee: 

From: 
Ticket holder # 4 
First name and last name: alessandro besozzi 
Date of birth: 2000-05-07 

To: 
Ticket holder # 4 
First name and last name: Francesca Oziosi 
Date of birth: 06/10/1998 

Can you please advise SS team to check with the seller if the name can be changed? 

Regards, 
caleb 

From: "valentina bonente" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Thursday, 30 May, 2019 20:37:46 
Subject: 20959774 - broker PL - Men and Women's Singles 3rd Round - French Tennis Grand Slam Tournament 2019 - 01/06/2019 11:00 - change name 

Hi Caleb, 

This buyer called asking to change one name. She informed she called the official organisers and they confirmed it is possible. 

From: 
Ticket holder # 4 
First name and last name: alessandro besozzi 
Date of birth: 2000-05-07 

To: 
Ticket holder # 4 
First name and last name: Francesca Oziosi 
Date of birth: 06/10/1998 

Can you please contact the relevant department in order to look into this. 

Thanks 
Valentina