Subject: Fwd: 21877119 - Fan Seller - Roma vs Parma - 26/05/2019 - Case to be reassigned to day shift agent
From: Mansi Chhabra <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Sat, 25 May 2019 22:40:01 -0700 (MST)

Hi Daniele, 

Please take the ownership of this case. 

Regards 
Mansi 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Cc: "Anurag Pradhan" <[email-masked]>, "Tommaso Nisi" <[email-masked]> 
Sent: Sunday, 26 May, 2019 07:48:47 
Subject: Fwd: 21877119 - Fan Seller - Roma vs Parma - 26/05/2019 - Case to be reassigned to day shift agent 

Hi Mansi, 

Can you assign this to an IT agent please. 

Kind Regards, 
Ash 

From: "Anurag Pradhan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "tommaso nisi" <[email-masked]> 
Sent: Sunday, 26 May, 2019 04:27:55 
Subject: Fwd: 21877119 - Fan Seller - Roma vs Parma - 26/05/2019 - Case to be reassigned to day shift agent 

Hi Ashwinee, 

Please assign this case to a day shift IT agent, buyer needs to be called. 

Regards, 

Anurag 

From: "Tommaso Nisi" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Sunday, 26 May, 2019 03:59:02 
Subject: 21877119 - Fan Seller - Roma vs Parma - 26/05/2019 - Case to be reassigned to day shift agent 

Hi Anurag, 

with reference to TID:21877119, buyer didn't download new valid tickets and for system mail he should be called in order to download the correct ones. 

As I cannot call buyer, can you please assign this case to a day shift agent? 

Thank you for your consideration 

Tommaso