Subject: Fwd: 21737771 - Broker IT - Roma vs Parma - 26/05/2019 - Case to be reassigned to day shift agent
From: Ashwinee Latchayya <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Caleb Lundinga Lodi <[email-masked]>, Anurag Pradhan <[email-masked]>, tommaso nisi <[email-masked]>
Date: Sat, 25 May 2019 19:19:55 -0700 (MST)

Hi Daniele, 

Can you assist here please. 

Kind Regards, 
Ash 

From: "Anurag Pradhan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "tommaso nisi" <[email-masked]> 
Sent: Sunday, 26 May, 2019 04:29:17 
Subject: 21737771 - Broker IT - Roma vs Parma - 26/05/2019 - Case to be reassigned to day shift agent 

Hi Ashwinee, 

Please assign this case to a day shift agent. 

Regards, 

Anurag. 

From: "Tommaso Nisi" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Sunday, 26 May, 2019 04:20:38 
Subject: 21737771 - Broker IT - Roma vs Parma - 26/05/2019 - Case to be reassigned to day shift agent 

Hi Anurag, 

with reference to TID:21737771, buyer didn't download new valid tickets and for system mail he should be called in order to download the correct ones. 

As I cannot call buyer, can you please assign this case to a day shift agent? 

Thank you for your consideration 

Tommaso