Subject: Fwd: 21803489 - Broker IT - Marco Mengoni - 25/05/2019 - Buyer complining tixs are not consecutive and wrong section
From: Caleb Lundinga Lodi <[email-masked]>
To: India Inbox <[email-masked]>
Cc: [email-masked], Rebecca Ballanti <[email-masked]>
Date: Fri, 24 May 2019 03:19:55 -0700 (MST)

Hi, 

Buyer informed that they have received non consecutive tickets. Checked the tickets, they are asile tickets seats(63 and 65). 
As per the venue map of the official website, seat 63 seems to be in Stall Gold Section however seat 65 seems to be in a different section. 

Can you please check the attached files and inform if the tickets are correct ? 

Regards, 
Caleb 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Wednesday, 22 May, 2019 19:11:51 
Subject: 21803489 - Broker IT - Marco Mengoni - 25/05/2019 - Buyer complining tixs are not consecutive and wrong section 

Hi Caleb, 

with reference to TID21803489 , buyer complain that tixs are not consecutive and only 1 ticket out of 2 belong to Stalls Gold. 

here enclosed I send proof of ticket sreceived by Buyer and the seating plan of the venue Arena di Verona. 

1 ticket, seat n.63, is located in Stall Gold Section, while the other ticket seat n.65 is only Stall, as per official venue seating plan. 

can you please check if tixs are correct? 

thanks, 

Daniele