Subject: Fwd: LID 413832640 - Ed Sheeran - 24/05/2019 17:00 - Listing in Admin Hold
From: Caleb Lundinga Lodi <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, [email-masked]
Date: Wed, 22 May 2019 07:32:31 -0700 (MST)

Hi, 

Buyer turned seller asking why his listing is not active. His listing was put on admin hold as this event is tagged as walk-in and personalised. As the tickets have been personalised with buyer turned seller details, Can he walk in ? 

Can you please check and inform if we can activate this listing? 

Regards, 
Caleb 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Tuesday, 21 May, 2019 15:37:13 
Subject: LID 413832640 - Ed Sheeran - 24/05/2019 17:00 - Listing in Admin Hold 

Hi Caleb, 

IN reference to LID 413832640, 
The Seller purchased his tickets in TID 19458086 and relisted them. 
The tickets aren't sold yet and Seller is unable to see listing as it is in Admin Hold because: 

Event is listed as walk in and personalised, but this seller has uploaded etix personalised with their own name. Moved to admin hold 

However, tickets aren't sold yet so he can't re-personalise them. Also, if re-personalisation is impossible, he shouldn't have been able to relist them. 
Can you please check the case and advise if the listing can be reactivated or not? 

Regards, 
Rebecca