Subject: Re: 21750927, - Fan Seller - Internazionali BNL D'Italia 2019 - Finals - 19/05/2019 11:00 - Seller infromed that glovo does not provide services btw chosen locations
From: India Inbox <[email-masked]>
To: Robert Cosgrove <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, valentina bonente <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>
Date: Fri, 17 May 2019 13:33:29 +0000

Hi Robert,

In this case seller can not ship tickets by any courier because they don't work during the weekend, the event is tomorrow, it is fan seller.

Do you approve to provide buyer's details to this seller to do handover?

Kind regards

Jose

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From: Caleb Lundinga Lodi <[email-masked]>
Sent: 17 May 2019 11:26:53
To: India Inbox
Cc: [email-masked]; valentina bonente
Subject: Fwd: 21750927, - Fan Seller - Internazionali BNL D'Italia 2019 - Finals - 19/05/2019 11:00 - Seller infromed that glovo does not provide services btw chosen locations

Hi,

The seller has been informed by Glovo that they cannot deliver the tickets as the address buyer's address is in the outer part of Roma. The event is 1 day(s), 22 hours away and it is taking place on Sunday. If we ask the seller to send the tickets manually, they will be delivered after the event.

Can you please check the attached proof and advise ?

Regards,
Caleb
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From: "Daniele Castiglioni" <[email-masked]>
To: "Caleb Lundinga Lodi" <[email-masked]>
Sent: Friday, 17 May, 2019 14:56:32
Subject: 21750927, -  Fan Seller - Internazionali BNL D'Italia 2019 - Finals - 19/05/2019 11:00  - Seller infromed that glovo does not provide services btw chosen locations

Hi Caleb,

with reference to TID21750927, Seller informed that Glovo does not provide services btw chosen locations. (see Attachment)

Already contact Buyer several time to provide alt. delivery address but B inform he has not alt. DA.

Seller is not able to ship with UPS or other carrier in order to deliver tixs in time for the event. These carrier do not deliver during weekend.

can you please forward to relevant team to find a solution to provide B the paper tixs?

thanks,

kind regards,

Daniele