Subject: RE: 21669608 - Fan Seller - Juventus vs Atalanta - 19/05/2019 15:00 - update the system concerning participant details for Juventus TDT.
From: Arnaud Valentin <[email-masked]>
To: India Inbox <[email-masked]>, On-call Data Management <[email-masked]>
Cc: valentina bonente <[email-masked]>, "[email-masked]" <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>
Date: Mon, 13 May 2019 17:16:48 +0000

Hi Jose,

This event is set up the same way as all other Juventus home events for this season. I believe it is requesting the correct information.

Best,
Arnaud

From: India Inbox <[email-masked]>
Sent: Monday, May 13, 2019 8:31 AM
To: On-call Data Management <[email-masked]>
Cc: valentina bonente <[email-masked]>; [email-masked]; Caleb Lundinga Lodi <[email-masked]>
Subject: Re: 21669608 - Fan Seller - Juventus vs Atalanta - 19/05/2019 15:00 - update the system concerning participant details for Juventus TDT.

Hi,

Sellers need more information when they have to personalize tickets for Juventus.

Please can we provide this information to the seller automatically for future events?

Kind regards

Jose

________________________________
From: Caleb Lundinga Lodi <[email-masked]<mailto:[email-masked]>>
Sent: 13 May 2019 12:04:41
To: India Inbox
Cc: valentina bonente; [email-masked]<mailto:[email-masked]>
Subject: Fwd: 21669608 - Fan Seller - Juventus vs Atalanta - 19/05/2019 15:00 - update the system concerning participant details for Juventus TDT.

Hi All,

Many IT agents came across cases where the sellers require additional informations in order to transfer the tickets to the TDT card of the buyer, especially for All juventus matches.
We normally ask the buyer to confirm the following details and then forward them to the seller:

Full Name:
Date of Birth:
TDT number:
TDT Security Code:

However, Many sellers informed that in addition to the informations we provide, they also need the following details :

Place of Birth:
Province of Birth:
Nation of Birth:

Can you please forward this to Spec Op to see if these can be added in the system ?

Best Regards,
Caleb
________________________________
From: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
To: "Caleb Lundinga Lodi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 12 May, 2019 14:32:06
Subject: 21669608 - Fan Seller -  Juventus vs Atalanta - 19/05/2019 15:00 - update the system concerning participant details for Juventus TDT.

Hi Caleb,

with reference to TID 21669608, can we ask to update the system concerning participant details for Juventus TDT.

Seller in order to transfer Juventus TDT tickets needs all the following information:

Full Name:
Date of Birth:
Place of Birth:
Province of Birth:
Nation of Birth:
TDT number:
TDT Security Code:

Only for Juventus website is asking for these extra details.

Can you please make request to update the system? it would make the procedure faster and reduce S complains.

thanks.

kind regards,

Daniele